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Information on Payments

Our store utilises 256-bit SSL encryption.
Backstage Rock Shop Ltd does not save or store customers' banking and credit card information.
Read more about our Privacy Policy.

Online payments

Customers residing in Finland can make payments using their Online Bank Services when placing their order.

We also provide our customers with other options for Online Payments:
- PayPal
- Visa (credit, debit, Electron)
- Mastercard (credit, debit, Maestro)
- Eurocard
- Diners Club
- American Express
- JCB

You will be redirected to the Gateway Operator's website to complete the transaction.
Once the transaction is completed, you will be redirected back to the store.
Do not close your browser window or leave the website before returning to the store!


The Payment Gateway is operated by Paytrail Oyj in co-operation with PayPal, Finnish banks and creditors.

Paytrail Oyj is shown as the recipient on the payee's bank account statement or credit card invoice. Paytrail Oyj forwards payments to the merchant.
Paytrail Oyj is an authorized Payment Institution.

Paytrail Oyj, business ID 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181830

For reclaims, please contact our customer service.


Collector Invoice/Installment (available only in Finland)

For our domestic customers we offer the possibility to pay by invoice or installments. The service is run by Collector Bank AB. The Service Gateway is provided by Paytrail Oyj (see above).

The order's grand total to be paid by Invoice can be up to 5000€. The customer's credit history will be checked during processing of your order. Also, the customer must be at least 20 years old.
This payment option is available only for orders delivered to your permanent street address.
 
Orders paid with Collector Invoice/Installment are delivered to the customer as soon as possible and Collector Bank AB will send you the Invoice later. Once the Invoice arrives, you may choose to pay the total amount at once or divide the grand total into installments.
The Invoice is due the last day of the next month following delivery, which may give you up to 60 days of interest-free payment time.
A handling fee of 2,95 EUR will be added on the Invoice.

After receiving the Invoice, you may choose up to 24-month Installment Plan by paying the minimum amount noted on the Invoice.
The interest rate for Installments is 1,6% per month which equals 19,20% annual interest rate at the time of granting the credit. Additional handling fee of 2,95 EUR will be charged by Collector AB monthly for the duration of the Installment Plan.

In case of delayed payment, you will be charged a reminder fee of 5 euros along with monthly penalty interest of 1,6 % from the due date of payment to the actual date of payment. In addition, you will be charged the applicable collection fees as well as the fees of court and execution authorities in accordance with legislation in force at any given time, if there are grounds for these.

Additional information on Collector Invoice/Installment available (links open in a new window):
- Collector Invoice/Installment, general information (available in Finnish only)
- General Terms And Conditions For Credit Agreement (pdf)
- Standard European Consumer Credit Information (pdf)

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