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International Shipping Policies

Our international shipping policies are as follows:

All items in stock will be dispatched when possible on the next Business Day but at least within 7 Business Days after receiving the order. All other delivery methods except Priority Letter are fully traceable using a tracking number. A notification will be sent to your email upon dispatch of your order along with your tracking number.

Shipping costs for international orders placed on this site are based on the weight of the total order. Each shipping method starts at the below flat rate fee which will increase based on the weight of the items your order contains.

  • Additional taxes and fees may apply depending on the destination.
  • All shipping methods may not be available to every destination.
  • Whenever available, we recommend choosing Expedited Delivery to the destination address.
  • You will be provided with a tracking code in given email address when the order has shipped from our facility.

 

Expedited Delivery (recommended)
 Carrier
Detail
From
European Union (27 countries, 1-7 Business Days)
  • duties and taxes collected at Checkout*
  • no additional fees upon delivery*

*does not apply in EU Customs and Tax Exemption Areas



 

 

  • order fully trackable to destination address
  • shipment insured by the Carrier



  • order fully trackable to destination address
  • shipment insured by the Carrier

9,00€

 

15,00€

Other countries (2-7 Business Days)
  • additional duties and taxes will be charged at the time of delivery where applicable
  • order fully trackable to destination address
  • shipment insured by the Carrier
14,00€

 

Standard Delivery
 Carrier
Detail
From
European Union (3-7 Business Days)
  • Priority Letter for small deliveries, Packages for bigger deliveries
  • duties and taxes collected at Checkout*
  • no additional fees upon delivery*

*does not apply in EU Customs and Tax Exemption Areas

 

  • Priority Letter deliveries are non-trackable
  • Package deliveries are trackable to destination


 

7,00€

 

Other countries (4-14 Business Days)
  • Priority Letter for small deliveries (not in use in all territories), Packages for bigger deliveries
  • additional duties and taxes will be charged at the time of delivery where applicable


  • Priority Letter deliveries are non-trackable
  • Package deliveries are trackable to destination
11,00€

Approximated transit time to the chosen destination is shown at Checkout.

Transit time begins on the next Business Day following shipping date once the order has completed its processing time.
Delivery expectation also varies based on the shipping method you choose at checkout.

To view a list of countries we currently ship to, please click here.

Prices for orders in the European Union
All pricings include Finnish VAT (24% is the general rate, 14% for food products and 10% for books/tickets). Prices can be found in the item information.

Prices for orders outside the European Union (tax-free information)
Ordering outside the European Union, you will get the products tax-free (VAT 0%).
Additional duties and taxes may apply and be charged at the time of delivery.

Additional information on FedEx deliveries to customers residing in Russia
Duty-free shipments to private individuals (without individual customs clearance) in Russia from e-commerce shippers are allowed with a limit per person consignee in any given month of 1000 euros and/or 31 kilograms. Shipments that individually exceed the limit, or push the monthly total over the limit, require payment of import duties and taxes by the consignee.

Should you have any questions regarding these matters, our customer service will be glad to help you out!

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