International Shipping Policy

With a heavy heart we announce that we can not ship orders to Ukraine, as the postal connections are terminated.

At the moment we do not ship to Russia nor Belarus.

Pre-orders: Only one shipment is made per one order. If the order includes pre-order items, it will be shipped when all items are in stock. Please always verify the release date / estimated shipping date from the product page in our webstore!

We ship orders to over 100 countries worldwide, list of destination countries can be found here! The delivery time varies depending on the delivery method and begins on the next Business Day following the shipping date. You can view the estimated delivery time at checkout. Available delivery methods and prices vary depending on the destination country.

All items that are currently in stock will be dispatched when possible on the next Business Day but at least within 7 Business Days after receiving the order. All delivery methods are traceable using a tracking number. A shipping confirmation will be sent to your email upon dispatch of your order along with your tracking number.

We ship our orders from Finland which is a part of the European Union. The delivery companies for international orders are GLS, DHL and Posti (Finnish Postal Services).

Shipping costs for international orders are based on the total weight of the order. Each shipping method starts at the below flat rate fee which will increase based on the weight of the items your order contains.

  • Additional taxes and fees may apply depending on the destination. Possible custom duties and taxes are due to the customer. If the custom duties and taxes are not handled, the shipment will be viewed as delivered and remains non-refundable.
  • All shipping methods may not be available to every destination.
  • Whenever available, we recommend choosing Express Delivery.
  • You will be provided with a tracking code via email when the order has been shipped.

Not applicable shipping addresses:

  • DHL: PO Box
  • GLS: PaketPoint

GLS, delivery to European Union, Switzerland and United Kingdom, starting from 9€ / shipment

  • 28 countries, 1-7 business days
  • Orders fully trackable to destination address
  • Shipment insured by the carrier
  • Taxes are included in the prices at checkout within EU (does not apply in EU Customs and Tax Excemption Areas)
  • Taxes are not included in the prices at checkout in orders outside the EU

DHL Express, worldwide delivery, starting from 11€ / shipment

  • 2-14 business days, available both within EU and outside EU
  • Availability varies depending on destination, see all destination countries here
  • Orders fully trackable to destination address
  • Shipment insured by the carrier
  • NOTE! Additional duties and taxes will be charged at the time of delivery in destination country where applicable
  • Taxes are not included in the prices at checkout in orders outside the EU

DHL Global Mail, worldwide delivery, starting from 7€ / shipment

  • 3-20 business days, available both within EU and outside EU
  • Availability varies depending on destination, see all destination countries here
  • Tracking code provided, tracking varies depending on destination
  • Shipments will be delivered by the local Postal company in the destination country
  • Postal shipment: does not require signature and may be delivered by the door, to a mailbox or a post office / affiliate nearby.
  • NOTE! Additional duties and taxes will be charged at the time of delivery in destination country where applicable
  • Taxes are not included in the prices at checkout in orders outside the EU

Standard Postal Services, worldwide delivery, starting from 15€ / shipment

  • 5-20 business days, limited availability outside EU
  • Availability varies depending on destination, see all destination countries here
  • Tracking code provided, tracking varies depending on destination
  • Shipments will be delivered by the local Postal company in the destination country
  • NOTE! Additional duties and taxes will be charged at the time of delivery in destination country where applicable
  • Taxes are not included in the prices at checkout in orders outside the EU

Prices for orders within the United Kingdom and European Union
Starting from July 1st 2021, orders shipped to UK and EU countries are charged at each country's own VAT rates. 

Special notice for UK customers
Unfortunately we are unavailable to ship orders with a total value exceeding £135 (shipping and taxes excluded) to the UK at the moment. This is due to customs & taxes and we are working to fix this as soon as possible. Until then, please make sure the total value of products excluding taxes does not exceed £135 in order to ensure fast processing & delivery.

Prices for orders outside the European Union (tax-free information)
When ordering outside the European Union, you will get the products tax-free (VAT 0%).
Additional duties and taxes may apply and be charged at the time of delivery. Please note that the United Kingdom is not tax-free area.

Shipments to Canada
If the order value exceeds CAD $20, custom duties and taxes are possibly due. DHL may charge additional processing fees in this case. If the custom duties and taxes are not handled, the shipment will be viewed as delivered and remains non-refundable. DHL information page about customs & taxes: http://international.dhl.ca/en/express/customs_support/duties_taxes/duties_taxes_receivers.html

Should you have any questions regarding these matters, our customer service will be glad to help you out!